This document establishes commonly accepted control objectives, controls and guidelines for
implementing measures to protect Personally Identifiable Information (PII) in line with the privacy
principles in ISO/IEC 29100 for the public cloud computing environment.
In particular, this document specifies guidelines based on ISO/IEC 27002, taking into consideration
the regulatory requirements for the protection of PII which can be applicable within the context of the
information security risk environment(s) of a provider of public cloud services.
This document is applicable to all types and sizes of organizations, including public and private
companies, government entities and not-for-profit organizations, which provide information processing
services as PII processors via cloud computing under contract to other organizations.
The guidelines in this document can also be relevant to organizations acting as PII controllers. However,
PII controllers can be subject to additional PII protection legislation, regulations and obligations, not
applying to PII processors. This document is not intended to cover such additional obligations.